You can get in touch with your guests via the Withlocals chat or via phone. Once a booking is confirmed, you’ll receive the contact details (phone number) of your guest and they will receive yours! For unconfirmed booking, you can use the chat to respond to guests requests.
Guests love to hear from you after they made a booking. Let them know you are excited too! Reach out to them and ask them about their interests so you can offer an amazing personalized experience.
Guests can also get in touch with you directly via our platform, with a direct message or a personalized offer request. Guest messages and personalized offer requests will appear in the "Messages" section of your account.
Guests often contact hosts with questions about the activity, location, pricing, availability, etc. We recommend using the Withlocals App (availability for Android and iOS) to stay up to date with your messages. Make sure to reply to guest messages within 24 hours to reassure your guests and secure your bookings!