About the coronavirus outbreak (COVID-19)
On January 30, 2020, the World Health Organization (WHO) declared a Public Health Emergency of International Concern (PHEIC) for the current outbreak of coronavirus disease, known as COVID-19.
Given the health and safety risks posed by this virus, we are asking all hosts and guests to please review your local authorities' travel guidance and health advisories related to this outbreak, in addition to global guidance from the WHO. We strongly urge our community to take necessary precautions to protect yourself when traveling or hosting.
We’re providing a list of resources for your convenience—please check with your relevant local authority if it’s not featured below. As the situation evolves, please regularly check the advisories relevant to you for updates.
- World Health Organization (WHO)
- Australia
- Canada
- People’s Republic of China
- France
- Germany
- Japan
- Singapore
- South Korea
- Thailand
- United Kingdom
- United States
- The Netherlands
Extenuating circumstances policy for the coronavirus outbreak
If you are unable to attend your booking Withlocals encourages you to reschedule to a date which is convenient. A Withlocals booking can be rescheduled multiple times, as long as the date has not already passed.
You can reschedule your booking go to your booking overview. Select the booking and scroll down in the booking details to: "Do you want to reschedule or cancel this booking? Click here".
If rescheduling is not an option, we advise you to file a claim with your travel insurance in order to receive reimbursement for the costs of your booking.