New hygiene standards are being implemented in our experiences. Of course, the most important thing for everyone is to stay safe during these times both for our guests and for our hosts. That is why we have come up with some rules that need to be followed in order to carry out experiences whilst COVID-19 still poses a threat.
Please note that Withlocals will not be promoting or encouraging any kind of in-person tours or experiences until the local government has deemed it safe to do so.
Hosts are required to follow local government recommendations and wear a mask during the experience to protect themselves from guests and also to protect the guests against any coughing, sneezing, or other action that could cause contamination. We suggest going for non-medical masks, since they are recommended as a means to ensure supply for the medical industry, are accessible to the general public & some types are also reusable and can be washed after use. Please refer to your specific country rules if this differs. Wearing masks can be adapted to the wish of the host and the guest together if it aligns with government regulations.
Hosts are required to reach out to guests when they receive a booking and check if each guest has their own masks to use. If they do have masks, hosts should request guests to use it during the experience, especially in confined areas (adapts according to host/guest preference and local regulations). If the guests do not have masks, hosts should arrange to provide one for each guest, the cost of these should be agreed upon and paid upfront by the guest to the host to cover the costs of them.
Hosts must carry hand sanitizer with them during the tour to be able to frequently wash their hands after touching certain things (traffic lights, ticket counter, money exchange, etc).
1.5 Metre distance
Hosts should respect the 1.5-meter distance from the guests. This includes no handshaking with the guests at the beginning or end of the tour. A simple wave 👋 or a bow 🙏 goes a long way. Since the experiences are private and guests will be family or close friends, the rule does not apply to them with each other. For experiences inside (workshops, cooking classes, or visiting attractions), be cautious of this, especially in smaller areas.
Gloves are necessary only for cooking classes to give extra care to hygiene when handling and then eating the food.