It happens to the best of us. Technology can fail. If you are giving a Withlocals LIVE experience to guests and your internet connection is unstable or cutting out - or your computer crashes, and you can't give your presentation- please ask your guests to reschedule for another time. Continuing with the experience through technical problems can result in negative reviews.
In case guests are unable to reschedule, please reach our support team so that they can refund the guests.