Withlocals Help Center
My trip is in 48 hours and I need assistance
How do I create my account?
How do I edit my profile details?
How do I change my email address?
How do I delete my account?
Making a Booking
How do I make a booking on Withlocals?
How do I create an account?
How do I pay for my Booking?
What are the different reservation status?
What happens if my reservation request is declined or expires?
Personalizing your trip
What is a personalized offer?
How can I request a personalized offer?
My Host sent me my Personalized Offer. What's next?
Is a personalized experience always private?
Contacting a Host
How do I contact the host before making a booking?
I already have a booking, how do I get in touch with my host?
I already made a booking but my host is not responding:
How do I pay for my booking?
What payment method do you offer?
Can I pay in any currency?
How is the price determined for my experience?
I only paid a reservation fee, why I need to pay the rest in cash?
My payment did not go through, now what?
Changes & Cancelations
How can I change my booking details?
What is the cancelation policy for guests?
Withlocals Referral program
I invited my friends, why can’t I use my travel credit?
How do I book a trip with travel credit from referrals?
How do I earn travel credit?
Safety and Trust
How does Withlocals ensure Host quality?
What happens if I have a bad experience with a host?