Withlocals Help Center
My trip is in 48 hours and I need assistance
How do I create my account?
How do I edit my profile details?
How do I change my email address?
How do I delete my account?
Making a Booking
How do I make a booking on Withlocals?
How do I pay for my Booking?
What are the different reservation status?
What happens if my reservation request is declined or expires?
Personalizing your trip
What is a personalized offer?
How can I request a personalized offer?
My Host sent me my Personalized Offer. What's next?
Is a personalized experience always private?
Contacting a Host
How do I contact the host before making a booking?
I already have a booking, how do I get in touch with my host?
I already made a booking but my host is not responding:
How do I pay for my booking and method of payment?
Can I pay in any currency?
How is the price determined for my experience?
I only paid a reservation fee, why I need to pay the rest in cash?
My payment did not go through, now what?
Changes & Cancelations
How can I change my booking details?
What is the cancelation policy for guests?
Sustainability & Withlocals
Traveling cruelty free
Keeping our destinations beautiful
Taking only memories from your trips
Choosing responsible transportation mode
Safety and Trust
Coronavirus information and extenuating circumstances policy for guests
How does Withlocals ensure Host quality?
What happens if I have a bad experience with a host?
Withlocals Referral program
I invited my friends, why can’t I use my travel credit?
How do I book a trip with travel credit from referrals?
How do I earn travel credit?